Ordering & Delivery
Can I track my shipment?
As soon as your order has been shipped, you will receive an email with a tracking link to follow your package. If you haven’t received an email, please contact our customer service.
Can I try on or buy the product in a store?
We currently don’t have any physical stores for trying on our products, but you can book an online fitting here. You’re always welcome to visit our office at Valschermkade 26a in Amsterdam for a physical fitting. You can schedule an appointment here.
My package is missing?
Contact our customer service via the contact form or call us at +31 20 - 808 0984. We aim to respond within 48 hours. Our customer service is available Monday to Friday, from 9:00 AM to 5:00 PM.
Do you ship internationally?
We currently only ship within the EU.
When can I expect my order?
The product page shows the delivery time for each Soft Revolt bra size. If your size is in stock, your package will be delivered within 2–3 days. We ship via our delivery partner. If you order 1 or 2 bras, you’ll receive a mailbox package and don’t n
If I order a product that is currently out of stock, how long will the delivery take?
We work with partial deliveries, so your size may sometimes be temporarily out of stock. You will receive your order with the next partial delivery. The estimated delivery time is 4–6 weeks. When we develop a new size or product, you can often pre-or
Do I have to pay shipping costs?
Shipping within the Netherlands costs €4.25. Orders over €100 are shipped free of charge. Currently, we only ship outside the Netherlands within the EU. Shipping costs to other EU countries will be displayed at checkout. Orders over €150 are shipped
I received the wrong product
Contact our customer service via the contact form or call us at +31 20 - 808 0984. We aim to respond within 48 hours. Our customer service is available Monday to Friday, from 9:00 AM to 5:00 PM.
Can I cancel my order?
Unfortunately, we cannot cancel orders. Once your order has been placed, it is final. You can return the product after receiving it. Return shipping costs are at your own expense.
What is the statutory warranty?
All items purchased through the Soft Revolt webshop are covered by the statutory warranty. This means that a product must perform as a consumer can reasonably expect. There is no fixed period for this warranty, as expectations can vary depending on t
My product arrived damaged, what should I do?
Please contact our customer service via the contact form or call us at +31 20 - 808 0984. We aim to respond within 48 hours. Our customer service is available Monday to Friday, from 9:00 AM to 5:00 PM.